Interactive Voice Response System (IVRS) can greatly lower human resources input to perform cost-effective inbound and outbound services. Blended use of human agents and IVRS solution perform round-the-clock customer caring services with lowered operation cost and increased productivity.

Features

- Fax on Demand
- Voice Mail
- Send email/sms
- Access Numbers Provided
- Flexible Pricing
- Reports
- Multiple Language Supported
- Sip Trunk Supported

Applications

- Instant win game/ Lucky Draw, Keep updating your customers’ information
- Information Services
- Registration
- Promotion, Payment reminder
- Market Survey/ Research
- Customer caring call
- With Talk-to-agent option

For further information, please send us an email at: sales@zonetel.com